Question 1

What file types can DocuStrata upload?

Accepted Answer

DocuStrata accepts PDFs (including scanned), images (JPG, PNG, GIF, WebP, TIFF), and text documents (TXT, RTF, HTML, Markdown). Evernote .enex exports of any size are also supported. Max file size is 25 MB per file.

Question 2

How do I import from Evernote?

Accepted Answer

Go to docustrata.com/import and upload your .enex file. DocuStrata's streaming parser handles files up to 32 GB with 100,000+ notes. Notebooks become folders, and tags, dates, and attachments are preserved.

Question 3

How does search work in DocuStrata?

Accepted Answer

DocuStrata searches titles, full text (including OCR), and AI-extracted metadata across every document you own. Results are ranked by relevance using PostgreSQL full-text indexing.

Question 4

How do AI questions work?

Accepted Answer

Open any document and use the chat panel. AI reads the content and answers from the file. Free plan includes 10 questions per month, Pro includes 500 per month.

Question 5

How does OCR work?

Accepted Answer

OCR converts scanned documents to searchable text using Tesseract.js in your browser. Nothing is sent to third parties. For best results, use 300+ DPI scans.

Question 6

What are DocuStrata's pricing plans?

Accepted Answer

Free: 100 documents, 10 AI questions/month, 500 MB storage. Pro ($14/mo): 2,000 documents, 500 AI questions/month, 10 GB storage. Business ($49/mo): Unlimited documents, 2,000 AI questions/month, 100 GB storage.

Question 7

How do I cancel my DocuStrata subscription?

Accepted Answer

Go to Settings, then Manage billing, then Cancel. Access continues through the end of your billing period. Documents stay and you can export anytime.

Question 8

Where is my data stored?

Accepted Answer

Documents are stored on Supabase (AWS), encrypted at rest with AES-256. Row-level security ensures only you can access your files. AI questions use the Claude API with zero data retention.

Question 9

How do I export my data from DocuStrata?

Accepted Answer

Go to Settings then Data Export. Download all files as a ZIP organized by folder with a manifest.json, or export metadata as JSON with titles, tags, AI extractions, and OCR text.

Question 10

What if DocuStrata shuts down?

Accepted Answer

The Terms of Service guarantee 30+ days notice, an export window, prorated refunds, immediate billing stop, and data deletion within 90 days. Export is available at any time.

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